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AITD’s pre- and post-conference workshops are one-off events delivered by local and international experts on Monday 16 and Thursday 19 March. This is great opportunity to get up close and personal with our keynote speakers and learn from them in an intimate setting.

These workshops are only available to AITD 2020 delegates and can be selected when you register.


Half Day Workshop:
$495 standard rate | $385 AITD member rate

Full Day Workshop:
$715 standard rate | $550 AITD member rate



Megan Torrance

Trish Uhl

Ger Driesen
The Netherlands

Andrew Horabin

Chatbots as Key Components in a Smart Digital Learning Strategy

Trish Uhl & Emma Weber
Monday 16 March
Half Day

Gartner predicts that by 2022, 70% of white-collar workers will interact with conversational platforms (like chatbots) on a daily basis. Conversational experiences delivered via spoken word or written text are fast becoming our ‘new normal’ in our digital workplaces. As our world continues to digitally transform, learning and development teams must embrace and keep pace with the business in using these emerging and ‘smart’ technologies to deliver the same personalised consumer-grade experiences to employees in the workplace as people become increasingly more familiar with them in other areas of their work lives and homes.

How might you mirror business best practice and get started leveraging chatbots in your learning solutions?

There are myriad ways, each fit for purpose, for adding bots to your digital learning ecosystem. In this workshop, we’ll introduce both a broad view of how chatbots are being used in learning and talent development, then dive deep into specifically how chatbots can be used as key components in adaptable learning ecosystems to connect training to operational work environments to facilitate on-the-job behaviour change.

Sharing lessons learned from extensive experience and illustrated using real-world examples, Emma and Trish will present specific use cases on how to integrate bots into your learning practice and leverage the power of conversational data and chatbots for analytics for impact, insights and intelligence.

Key takeaways:

  • Understand common use cases for chatbots in learning and talent development digital strategy.
  • Learn the pros, cons and opportunities presented by chatbots in learning.
  • 5 secrets to success in designing chatbots for how people learn and navigate change.
  • 3 keys to leveraging chatbots as continuous feedback loops in adaptable learning ecosystems.
  • Hands-on practice analysing conversational data via chatbot analytics.

Who should attend?

This workshop is significantly beneficial to the following:

  • Learning teams and team leaders of different functions within a company who are looking to improve their knowledge and understanding of chatbots to support current and future projects.
  • Learning experience and instructional designers who must learn to include chatbots for behaviour change in a blended approach.
  • Managers and leaders who must lead and manage the design and development of change or transformation initiatives within their organisations.

Workshop overview:

Part 1:

  • Intro to chatbots,  pros and cons of different opportunities
  • Case studies and learning
  • Table discussions

Part 2:

  • Your digital learning strategy – where are you now? Where do you want to get to?
  • Where to begin the journey?
  • Chatbots' role in learning outcomes and as feedback loops in adaptable learning ecosystems – discussion and opportunities

Part 3:

  • Conversational data in chatbot analytics
  • Hands on practical experience of a tool bench

Part 4:

  • Chatbots lessons learnt - key takeaways for designing chatbots for behavioural change
  • Action planning 

What to bring:

  • Laptop
  • Example of a current or upcoming learning initiative you can apply concepts to and focus on
  • Open mind and sense of adventure to learn and explore

How to Create and Sustain a Learning and Performance Ecosystem

Ger Driesen
Monday 16 March
Full Day Workshop

This is a BYOP (Bring Your Own Project) session!

If learning professionals want to deliver impactful and sustainable results for their organisations or clients, they have to move forward from a ‘bits and pieces’ way of design and delivery. Instead, an integrated, synthesised and smart connected approach will do the job. To do so, a learning and performance ecosystem is the way to go.

A learning and performance ecosystem initiative starts with a ‘PPP’ analysis for optimal strategic alignment with their organisation or client. Then the 8 building blocks of a learning and performance ecosystem will be explored and explained to create a detailed first draft design and roadmap for the future. The third important aspect is how to create ownership and partnership to be sure the ecosystem stays healthy and is sustainable.

Some ‘real life’ examples of ecosystems will be explained. Each participant will get a ‘learning and performance ecosystem canvas’ poster to work on during the session so they will leave with a first draft for their own organisation/situation.

Note: This workshop is not about technological ecosystems/solutions. The starting points are related to learning and performance, although IT might be an enabler. 

Key takeaways:

  • Understand the basic building blocks of a learning ecosystem and how to create one.
  • Move your learning design to a more effective, sustainable and agile level.
  • Create better slignment between learning initiatives and the organisation's agenda.
  • Learn how to establish partnerships with stakeholders.
  • Walk away with a first draft of a learning ecosystem and a roadmap for the future.

Who should attend?

Every learning professional that has the ambition to create a learning and performance ecosystem for their own organisation (internal) or consult and work with clients to help them create a learning and performance ecosystem (external).

Also training providers who like to shift their services from ‘stand-alone’ delivery towards an ecosystem approach.

Workshop overview:

1) Basic characteristics of eco-systems in general and more in depth of learning and performance ecosystems.

2) Sharing of own projects to work on during the workshop (and all next steps will be applied on own projects).

3) ‘PPP’ analysis and clarification.

4) How to make optimal use of building blocks already in place.

5) Design of first step for your learning and performance ecosystem.

6) Exploring and designing the governance structure.

7) Assessment and plan for improvement of IT structure (if applicable).

8) Defining the roadmap for future steps for improvement.

9) Success factors for a healthy and sustainable learning and performance ecosystem.

What to bring:

  • BYOP (Bring Your Own Project) - be sure to arrive with a learning project in mind that you want to work on. This can be an existing learning initiative that you want to upgrade towards an ecosystem or an actual project in your own organisation or at your client where you want to design and implement an ecosystem.
  • Your laptop
  • A good mood and eagerness to work together with others during the day.
  • Your favourite sweets and treats that support workshop days best for you and that you’re willing to share with others!

xAPI: Hands-On & Geek-Free

Megan Torrance & Peter Hawkins
Monday 16 March
Full Day Workshop

As adoption of xAPI begins to take hold, it allows for more robust and interesting tracking of the learning process. And you don’t need to be a software developer to get in on the action! Tools and platforms are emerging that give non-developer instructional designers the tools they need to send and explore more rich data about the learning and performance data than traditional SCORM-based LMSs allow.

This hands-on workshop is your practical guided tour to using xAPI to collect and analyze data, with no programming required. You’ll learn by doing in a supported environment, experimenting with several different data sending and receiving tools all in one day. 

Key takeaways:

  • What xAPI is and how it can help you access richer learning and performance data.
  • How the structure of xAPI data supports reporting and analytics.
  • How to send xAPI data from both eLearning and non-eLearning tools.
  • How to work with xAPI data in learning record stores.
  • How you should choose the tools and platforms you'll need to get started.

Who should attend?

L&D practitioners, designers and developers.

Participants should have a working understanding of what xAPI is and basic familiarity with eLearning authoring, SCORM, and LMS environments. We’ll be using primarily web-based technology all day long.

Workshop overview:

1) You'll start with a brief introduction to xAPI and the structure of the data it sends.

2) Then you'll dive into the tools and learn how to send data from several different learning record providers, including both eLearning and non-eLearning tools.

3) You’ll then discover how to send that data to several different learning record stores (LRSs), allowing you to compare platforms. With the help of those LRSs, you’ll create simple reports and visualizations of the data you’ve collected.

4) The day wraps up with a collaboration session where you’ll review selection criteria for choosing xAPI data providers and platforms so you can determine which best suit your organization's needs.

What to bring:

  • Your own laptop.

Note, no software installation will be required but we will be accessing the internet.

BULLSHIFT: How to Get More Openness, Honesty and Straight Talk at Work

Andrew Horabin
Thursday 19 March
Half Day Workshop

Following the conference closing keynote, in this session we’ll get deeper into some of the BULLS that block openness, honesty and straight talk and how to SHIFT them. We’ll have a laugh as we seek new insights into human communication and specifically how honesty and openness are directly related to the effectiveness of any learning or development program.

Key takeaways:

  • Understand why we struggle to be open at work and gain new insights to human communication.
  • Explore the effects of individual egos, organisational dynamics and cultural standards.
  • Why these issues are relevant in individual learning and organisational change.
  • What L&D professionals can do to make matters better or worse.
  • What personal and professional habits we can develop to influence the people around us.

Who should attend?

Anyone who wants to get more openness, honesty and straight talk into their working relationships.

Workshop overview:

The workshop is interactive and will involve a range of games, exercises and conversations through which we’ll work on these things:

  • A reflection on our own communication style and habits and some of the potentially unconscious motivations that drive them.
  • An exploration of the difference between TEXT and SUBTEXT and why we have these distinctions in workplace communications.
  • Reasons to lift the SUBTEXT into the TEXT and ways of doing it.
  • The differences between COMPETITIVE, CO-OPERATIVE and COLLABORATIVE communication and how we might influence them.
  • The affect of EGO on the way we communicate.
  • The power of GETTING CLEAR in enabling us to increase productivity, improve collaboration and build the muscle for more openness, honesty and straight talk.
  • Some habits for GETTING CLEAR
  • How all of these things are relevant, useful and wonderful for L&D professionals. 

What to bring:

  • Pen
  • Paper
  • An open mind!