JD Dillon started out on the frontline, managing movie theaters and theme parks. Twenty-five years later, he’s still obsessed with one question: how can organizations enable people to do their best work every day?

His career spans operations, L&D, technology, and transformation with global organizations including Disney, AMC, and Kaplan. Today, JD helps companies close the gap between strategy and execution by improving the systems, tools, and practices that shape how work gets done. He specializes in workforce enablement, frontline performance, story-driven leadership, and applied AI.

JD writes extensively on modern workplace topics, including The Modern Learning Ecosystem (2022) and The Frontline Enablement Playbook (2026). He’s a sought-after advisor and keynote speaker known for blending compelling stories, practical insights, and real-world experience to challenge legacy thinking and spark meaningful change.

JD lives in Orlando, Florida. Learn more about his work at jddillon.com.